Privacy Policy

 
 

Health and safety are top of mind for all of us right now! Please follow all recommended guidelines from the CDC in regards to COVID-19

PRIVACY POLICY

 

This Privacy Policy governs your use of the Ask & Receive iOS Application

Last modified: 4 September  2019

INTRODUCTION

Narrow Gauge Collective LLC ("Company" or "We") is a United States limited liability company, domiciled in the state of California, with principal offices located at 100 Broadway, San Francisco, CA 94111 USA.  We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (the “Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you make use of Ask & Receive iOS App (the "App"), which may be found at www.askrecv.com, and our practices for collecting, using, maintaining, protecting and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use, or to discontinue use of, the App. By accessing or using the App, you agree to this Policy. This Policy may change from time to time. Your continued use of the App after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

INFORMATION WE COLLECT FROM YOU

This Policy applies to the following information we collect from you and other users of the App, consisting of (1) information you provide directly to us when you use the App; and (2) information that is automatically collected when you use the App.

Information you Provide Directly to Us

When you download, register with or use the App, we will ask you to provide only your mobile telephone number.   Repetitive users of the App may enter into a subscription with us, requiring provision of additional information to us, such as your name and address and any information needed to secure payment for the subscription (“Personal Information”).  This information may include (i) information that you provide by filling in forms in the App; (ii) details of transactions you carry out through the App; (iii) links to third party sites or to photographs and textual descriptions of an item to be sold or purchased and (iv) records and copies of your correspondence (including email address and phone number) if you contact us.

Automatic Information Collection

When you download, access and use the App, it may use technology to automatically collect:

●                    Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including location data, logs and other communication data and the resources that you access and use on or through the App.

●                    Device Information. We may collect information about your mobile device and Internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information and the device's telephone number.

●                    Location Information. This App collects real-time information about the location of your device.

●                    Request/Buying Information. This App collects real-time information about your requests for goods and services.

●                    Selling/Pricing Information. This App collects real-time information about the price offered for goods and services. 

If you do not want us to collect this information, do not download the App or delete it from your device.

Information Collection Technologies

The technologies we use for automatic information collection may include:

●                    Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to make use of the App.

●                    Analytics and Crashlytics - https://policies.google.com/technologies/partner-sites

HOW WE USE THE INFORMATION WE COLLECT FROM YOU

We use information that we collect about you or that you provide to us, including any Personal Information, to:

●                    Provide you with the App and its contents;

●                    Enable the purchase/sale transactions contemplated by your use of the App;

●                    If applicable, give you notices about your account/subscription, including expiration and renewal notices;

●                    Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and

●                    Notify you when App updates are available, and of changes to any products or services we offer or provide though it.

●                    Provide anonymous product purchase and price information to 3rd parties

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

●                    Estimate our audience size and usage patterns.

●                    Speed up your transactions.

●                    Recognize you when you use the App

We use location information we collect to provide relevant information about the location and distance of an offeror in the context of a transaction.

EXCLUSIONS FROM THIS POLICY

This Policy does not apply to information collected by:

●        us offline, apart from the use of the App, or through any other means, including on any website operated by us or by any third party; or

●        any third party, including through any application or content (including advertising) that may link to or be accessible from the App

CHILDREN UNDER THE AGE OF 13

The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@askrecv.com.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

 

We may also disclose your information:

●        On a limited basis, as part of a desired transaction, to the user on the other side of the transaction, to enable an exchange to be made;

●        With your consent;

●        To comply with any court order, law or legal process, including to respond to any government or regulatory request;

●        If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.

LINKS TO THIRD PARTY WEBSITES

Links to third-party websites in the iOS application are provided solely for users’ convenience. If you use these links, you leave the application. Other users may include links to third-party sites or to images in their communications using the application.  We have not reviewed these third-party websites and we do not control and are not responsible for these websites or their content or availability. We do not endorse or make any representations about any of them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked in this application, whether supplied by us or by any user, you do so entirely at your own risk.

 

Please be aware that this Policy does not apply to these outside websites or content, or to any collection or use of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. 

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications, including advertisements that may be accessed from the App are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or in conjunction with other tracking technologies, to collect information about you when you use our website. They may collect information, including personal information, about your activities over time and across different online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@askrecv.com or write us at the address provided in “Contact Information” below.

DATA SECURITY

All information you provide to us is stored on secure servers behind firewalls. Where we have given you (or where you have chosen) a password for access to the App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through our App. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page.  If we make material changes to how we treat our users' information, we will notify you through the App. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.

 

 

 

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

 

Narrow Gauge Collective LLC

100 Broadway

San Francisco, CA 94111 USA

info@askrecv.com

Copyright © 2019 Narrow Gauge Collective LLC

All Rights Reserved.